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Garbled Password

Problem:

When using password retrieval feature to request a password, a garbled password is received by email in response.



Solution:

A garbled password is the result of typing in your email address with one or more CAPITAL letters somewhere, when the original was created in lower case.

Resolution: Typing your email in lower case when requesting your password resolves the issue.


Properties ID: 000003   Views: 6072   Updated: 3 days ago
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